The Format
Each episode runs about 15 minutes and follows a consistent structure:
- We start with the problem.
We begin by digging into why a specific issue continues to challenge Acumatica customers, even as ERP platforms get more capable. The goal is clarity around root causes, not surface symptoms. - We talk about what breaks when it’s ignored.
What tends to go wrong first? Who feels the pain? What are the hidden consequences? This part benefits from concrete examples and real-world patterns. - Your journey to a solution.
We’ll ask about your experience navigating this issue. What approaches did you try? What didn’t work? What were the biggest pitfalls or false starts along the way?
This is where listeners really connect. They want to hear the decision-making process, not just the outcome.
- The solution and results.
We’ll explore what ultimately worked and what results customers have seen. This can include process changes, architectural decisions, tools, or frameworks. The emphasis is on outcomes and lessons, not a sales pitch.
- Ecosystem perspective.
We close with our signature question about someone in the Acumatica ecosystem who has influenced your thinking. This keeps the conversation grounded in collaboration and shared learning.
We wrap by giving listeners a clear way to connect with you if they want to continue the conversation.

