“Welcome to The acu-connections Podcast, where we have short, focused conversations about the challenges Acumatica customers actually face – and what the ecosystem is learning as those challenges evolve.
I’m [Host Name], and today we’re talking about [problem] with [Guest Name/Company], who’s spent X years working with Acumatica customers navigating this space.”
(Company name appears once here. Intentionally.)
“Why does [problem] continue to be such a challenge for Acumatica customers, even as ERP systems keep getting more capable?”
Host redirect if needed:
“Let’s stay with the problem itself for a moment – what’s driving that?”
“When companies delay or underestimate this issue, what tends to break first – or quietly go wrong behind the scenes?”
Host probe for specificity:
“Who usually feels that pain first?”
“Tell us about your journey to solving [problem]? What else did you try?”
Host probe for specificity:
“What were the biggest pitfalls of the other options?”
“What was the solution you ended up with, and what results have customers seen who’ve done this?”
“One question we ask everyone:
Is there someone in the Acumatica ecosystem whose work or perspective on this topic has influenced how you think about it?”
Follow-up (important):
“What have you learned from them?”
“If listeners want to continue learning about this topic, where’s a good place for them to contact you?”
